In the previous tutorial, we have discovered how FlexIO’s Visual Designer can be used to create simple yet convincing voice bots using the built-in speech to text capability and some formatting tricks to accept wider voice inputs from callers. In this tutorial, we will discover how to increase the quality of speech recognition in your IVR and voice bot project, whether we use it thru the visual designer or in your own applications.
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Number masking for field technicians
In this tutorial we will see how to develop a simple approach to number masking, allowing people to be called without having to disclose their real phone numbers.
Continue reading “Number masking for field technicians”A simple call cascading scenario to soft phones
In this tutorial we will see how to create SIP client credentials on Proximus FlexIO that can be used to receive phone calls on softphones. We will use the Visual Designer to create a simple call cascading scenario.
Continue reading “A simple call cascading scenario to soft phones”Build your own voicemail to mail with Proximus FlexIO
Check out how the turnkey FlexIO Voicemail solution improves the user & caller experience, and brings value to a ‘legacy telco feature’, or build your own voicemail application, with the Visual Designer of Proximus FlexIO there is no need to be an engineer or a developer to create your own new voicemail. A system that will mail you the messages and allow to retrieve the recordings with a simple mail or SMS link.
All you need to get started is subscription to Proximus FlexIO. Here is how it works.
Continue reading “Build your own voicemail to mail with Proximus FlexIO”Your first Visual Designer application for inbound calls
In this tutorial we will learn the very basic steps required to build an application using the Visual Designer that will answer inbound phone calls. If you are getting started with Proximus FlexIO, this is the right place to start.
Continue reading “Your first Visual Designer application for inbound calls”Simulating web endpoints to understand RCML
Learning something new is usually most effective with a hands on approach rather than only reading documentation. But hands on may be tricky in a developer’s context as you don’t always have all resources at hand. In this tutorial, we’ll learn a quick trick to understand the basics of RCML testing without the need for having application servers up and running.
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