Increasing the quality of speech recognition in your IVR and voice bot project

In the previous tutorial, we have discovered how FlexIO’s Visual Designer can be used to create simple yet convincing voice bots using the built-in speech to text capability and some formatting tricks to accept wider voice inputs from callers. In this tutorial, we will discover how to increase the quality of speech recognition in your IVR and voice bot project, whether we use it thru the visual designer or in your own applications.

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Build your own voicemail to mail with Proximus FlexIO

Check out how the turnkey FlexIO Voicemail solution improves the user & caller experience, and brings value to a ‘legacy telco feature’, or build your own voicemail application, with the Visual Designer of Proximus FlexIO there is no need to be an engineer or a developer to create your own new voicemail. A system that will mail you the messages and allow to retrieve the recordings with a simple mail or SMS link.

All you need to get started is subscription to Proximus FlexIO. Here is how it works.

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Simulating web endpoints to understand RCML

Learning something new is usually most effective with a hands on approach rather than only reading documentation. But hands on may be tricky in a developer’s context as you don’t always have all resources at hand. In this tutorial, we’ll learn a quick trick to understand the basics of RCML testing without the need for having application servers up and running.

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