API Solutions Tutorials

Build a voice bot IVR the easy and fast way

There might be times you'd wish your company IVR to offer a more human face to callers, or give them a more convenient way to navigate your menu structure. In this tutorial, you will discover how to build a voice ...
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/ cpaas, flexio, tutorial, Tutorials
Creating a call dispatcher application with Proximus FlexIO

Create a call dispatching application with Node.js and Google Calendar API

Learn how to create a call dispatching application using Proximus FlexIO, Node.js and the Google Calendar APIs. Thanks to this application, calls to your staff on duty will be automatically redirected to the appropriate person by gathering data from a ...
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/ cpaas, flexio, tutorial, Tutorials

Creating a simple IVR application with Node.js and FlexIO

There are many voice scenarios that can be implemented using the Visual Designer of Proximus FlexIO, however enterprises can reach full flexibility when directly integrating voice into their applications and business processes. This tutorial will teach you the fundamentals of ...
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Number masking for field technicians

In this tutorial we will see how to develop a simple approach to number masking, allowing people to be called without having to disclose their real phone numbers ...
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A simple call cascading scenario to soft phones

In this tutorial we will see how to create SIP client credentials on Proximus FlexIO that can be used to receive phone calls on softphones. We will use the Visual Designer to create a simple call cascading scenario ...
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/ cpaas, flexio, Tutorials, zero-coding
Proximus FlexIO conference calls

Create a conference call system with the Proximus FlexIO Visual Designer

In this tutorial we will learn how to use the Proximus FlexIO Visual Designer to put an incoming call into a conference room, then bring in two additional parties into that room. Without coding, you will create your own conference ...
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/ cpaas, flexio, Tutorials, zero-coding