Everyday you have interactions with your customers. In these days of social networks, they can voice their satisfaction or frustration in seconds. How can you stay on top and pulse your customer satisfaction by measure your Net Promoter Score (NPS), integrating the measurement right into your business flows ?Continue reading “Measure your Net Promoter Score with our Customer Satisfaction API”
Among all scarce resources on this planet, meeting rooms should definitely be considered one of them. Even if you have a room reservation system, it can be cumbersome to use whatever web site or application to check if a room is available right now, as you need it (open the laptop, wait for it to connect on the network, open Outlook, check the meeting room status, etc). On top of this, a room may be flagged as booked in a reservation system while being actually free, as the people who booked it changed their plans (hello co-working spaces ?).
It is finally here! THE API everyone was looking forward to, is now available on EnCo Market: SMS API! You want to offer a great reach to your outbound marketing campaign, need to send threshold based alerts or strengthen your security with two-factor authentication? Maybe you don’t know it yet but SMS API is exactly what you need!
Continue reading “SMS API is now available on EnCo Market !”