Customer interactions before and after a visit to your shop

Discover how to setup a conversational messaging in retail or e-commerce with #interact

The shopping experience doesn’t start or end at the doors of your store anymore. Your customers are online 24/7. They expect a consistent experience in any contact with your physical store, web shop, after-sales service and more. On top of that, for many shops, being reachable on the phone is already a challenge, as shop employees are attending in-store customers.

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Measure your Net Promoter Score with our Customer Satisfaction API

Everyday you have interactions with your customers. In these days of social networks, they can voice their satisfaction or frustration in seconds. How can you stay on top and pulse your customer satisfaction by measure your Net Promoter Score (NPS), integrating the measurement right into your business flows ?

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A simple SMS bot to check meeting room availability

Among all scarce resources on this planet, meeting rooms should definitely be considered one of them. Even if you have a room reservation system, it can be cumbersome to use whatever web site or application to check if a room is available right now, as you need it (open the laptop, wait for it to connect on the network, open Outlook, check the meeting room status, etc). On top of this, a room may be flagged as booked in a reservation system while being actually free, as the people who booked it changed their plans (hello co-working spaces ?).

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SMS API is now available on EnCo Market !

It is finally here! THE API everyone was looking forward to, is now available on EnCo Market: SMS API! You want to offer a great reach to your outbound marketing campaign, need to send threshold based alerts or strengthen your security with two-factor authentication? Maybe you don’t know it yet but SMS API is exactly what you need!
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