Category: Stories

Customer interactions before and after a visit to your shop

Discover how to setup a conversational messaging in retail or e-commerce with #interact

The shopping experience doesn’t start or end at the doors of your store anymore. Your customers are online 24/7. They expect a consistent experience in any contact with your physical store, web shop, after-sales service and more. On top of that, for many shops, being reachable on the phone is already a challenge, as shop employees are attending in-store customers.

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FamousGrey & Visit.Brussels launch a real time city guide

The renowned full-service agency, FamousGrey, has developed a real time city guide for Visit.Brussels, called now.brussels. The app allows you to discover Brussels through the eyes of its true inhabitants.

“Brussels has a lot of beautiful places, many of them undiscovered by tourists, but known by the locals. Visit.Brussels came up with the idea of creating an app as part of a larger campaign aimed at French and Spanish tourists, that shows visitors where the hotspots are located at any time of the day, in real time“. States Maarten Breda, Experience Director at FamousGrey. Continue reading “FamousGrey & Visit.Brussels launch a real time city guide”

Decoding OpenAMR payloads for Maddalena LoRaWAN water sensors

Maddalena s.p.a. is an Italian company providing water readers that are frequently used in Belgium and across Europe. Water meters such as the PR-MWM can detect the lowest flow rates (from 0.5 liters / hour). So this makes them, according to this company, “the ideal meter for billing cold water consumption in collective housing”.

Maddalena understood the market’s need for connected meters quite well. So they teamed up with Kerlink to create a LoRaWAN™ add-on radio module. This module makes it possible to collect water consumption data over long distances. Its battery life can last up to 15 years thanks to the low power requirements of LoRaWAN and an optimization in the way this module works. Continue reading “Decoding OpenAMR payloads for Maddalena LoRaWAN water sensors”

Proximus helps Goodplanet to measure impact

Today, all types of organisations in many different sectors get confronted with the need for digital transformation. As was Goodplanet at the end of 2017. Together with Proximus they were able to take the first steps into the world of IoT to help them measure the impact of their activities.

Goodplanet is a non-profit organisation that is active in environmental education and sensitization for 20 years now. They work mainly with schools and companies to educated and sensitize them in different environmental fields. Their main topics are nature, food and circular economies.

In the organisation, several employees are managing projects from the office in Brussels. Other collaborators are active in the field to do coaching and raise awareness. “We reach about 500,000 people a year with our many different activities”, says Clément Magos, responsible for innovation and IT projects at Goodplanet.

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