Share discussions, news, events and cases related to IoT, Cloud, Big Data API exposed in the Proximus API Solutions platform
Companies want to protect their employees from burnout situations, but they also want to serve their customers in the best possible way. Find out how FlexIO voicemail can help you achieve this, while even strengthening your commercial and employer brand!
Proximus FlexIO Voicemail is a highly visible way of showing that you care about both your customers and employees:
Continue reading “Support ‘the right to disconnect’ while serving your customers and strengthening your employer brand”FlexIO Voicemail takes care of your callers when you can’t
NextGen Voicemail takes care of your callers when you can’t, offers a better user experience, true convergence, and additional business insights and value.
Did you know that on average, 20 to 60% of incoming calls are unanswered?When your customers know the direct numbers (fix or mobile) of your employees, their voicemail becomes part of their customer journey.
While every call represents a chance to capture a commercial opportunity or unsolved problem, standard voicemail systems are considered a burden for the users, an annoyance for callers, and a blind spot in your customer interactions.
Continue reading “NextGen Voicemail takes care of your callers when you can’t”At the end of February 2021, we will complete the migration of user authentication on the Proximus API Solutions platform to “MyProximus” logins and sunset the older “enco” logins. This may have implications for you so please read the following carefully and thoroughly.
Continue reading “Sunset of the “Enco” login”We are happy to announce the launch of a complete new set of communication capabilities now integrated in the Proximus API Solutions marketplace : Proximus FlexIO is a Communication Platform as a Service (CPaaS) solution to address business use cases that require flexibility of communication to engage with customers and employees.
Continue reading “Proximus FlexIO, the CPaaS platform from Proximus”Everyday you have interactions with your customers. In these days of social networks, they can voice their satisfaction or frustration in seconds. How can you stay on top and pulse your customer satisfaction by measure your Net Promoter Score (NPS), integrating the measurement right into your business flows ?
Continue reading “Measure your Net Promoter Score with our Customer Satisfaction API”At Proximus, we want to make it easy and friction-less for LoRaWAN to support your new bright idea, whether you’re starting a new business from your home or need to include IoT networks in your school or academics project. LoRa4Makers is the answer to your needs.
Continue reading “LoRa4Makers : opening our LoRaWAN network to makers and academics”
We have the pleasure to announce that the Real Time Crowd Management (RTCM) API is now out of beta and has become a full commercial offering. Continue reading “Real Time Crowd Management API goes out of beta”
A lot of new features have been brought to the EnCo CloudEngine since the beginning of 2019. We thought it might be a good moment to pause for a second and quickly summarize all what we have added as well as give you a sneak peek at what’s coming next. Continue reading “Discover the latest CloudEngine features”
SAP has an IoT platform within its rich portfolio that offers strong data analysis & reporting (e.g. with the leonardo solutions). The platform manages devices from multiple origins and consolidates sensor & meta data.
Proximus offers the My Things API as part of the LoRa network. MyThings allows you to administrate the LoRa sensors (f.e. with decoding profiles and auto activation of sensors) and basic data sending. Proximus EnCo makes LoRa data integration possible in your own applications via easy scripting.
Therefore Proximus CloudEngine is extended with different modules and a pattern that allows you to integrate on both platforms. Of course, without loosing the flexibility and still matching the security requirements of both systems. To support this, we have added 2 modules to CloudEngine that allows you to script your engine based on the input of data coming from MyThings.
Continue reading “LoRa data integration made possible in your own applications via easy scripting”
Proximus API Solutions has released the Real Time Crowd Management API, a new capability to measure live national & international footprint or audience on any geographic location in Belgium. Any software developer can now integrate live data streams on people count in their own solutions. Supporting smart city or smart mobility projects, assessing the impact of cultural events or opening the road to completely new solutions is once again made simpler today.
